Supercharge Your Customer Service with the Right Software
Who holds the real power in your company? Who has the unmatched ability to either propel your customer-to-cash cycle forward into success or bury you in a mound of broken dreams? Is it the CEO? The owner? The receptionist? Mark Zuckerberg? Nope. (Good guesses, though.) It’s the customer. That enigmatic, capricious yet lovable, always-right son […]
Peak Season Preparation: New Tech or More Employees?
While a peak season is great for profitability, it adds other challenges to the books. Should you opt for newer, more efficient technology, or take the route of adding a seasonal workforce? Maybe the answer lies somewhere in between. Here are a few things to consider when ramping up for any busy season. New Technology […]
How to Retrieve Data for Better Business Decisions
A company’s strategic decisions rise and fall on the richness of its data — and on its ability to access that data. No matter how extensive the data your systems collect, it’s functionally useless unless you can organize it into metrics that drive corporate planning tools like KPIs. Deep dives into available data make solving […]
Go Head-to-Head with Distribution Giants — And Win
Working in the distribution industry is a tough racket, and for small-to-medium operations, trying to survive and thrive can be a tall order. This isn’t because smaller businesses like yours aren’t up for the task — far from it. In order to get to where you are, you’ve had to be scrappy with your operations […]
Tips for Increasing Your Pipeline Visibility (And Trusting What You See)
Achieving “total visibility.” It’s an attractive statement. It’s what all us distributors and product-centric businesses are after. But it’s also much easier said than done. When you’re dealing with intel that only tells half the story, operational visibility can seem like an impossible goal. In order to gain the data and insight you need to […]
Inventory and Supply Chain Terms You Should Have Down
What do all those inventory and supply chain terms mean? Learn the easy definitions you need to know when working in the supply chain and inventory world.
Basic ERP Definitions for Distributors
The ever-evolving world of software makes it tough to stay current with industry jargon—especially for those new to the industry. Distribution and Enterprise Resource Planning (ERP) technology each come with a handful of key terms, so it’s important to know the lingo inside and out. To break it down for you, we compiled a list […]
What Is Blind and Double Blind Shipping?
What is blind shipping? Can you arrange double blind shipping when it comes to order management and order fulfillment? SalesPad helps answer your questions.