How Microsoft Dynamics for Healthcare Supports the Future of Patient Care

The continued rise of inefficient spending, ineffective hospital service management, and workforce shortages have catalyzed a need for innovative ways of delivering high-quality healthcare services at scale. Across the industry, organizations are taking note, and acting accordingly. 

Many are embracing new technologies to keep patients informed and deliver quality care, like electronic health record (EHR) systems. However, with these record systems often taking priority, many healthcare organizations are overlooking a key blind spot, and failing to implement technologies, like Enterprise Resource Planning (ERP) systems, to optimize their back-office operations.

ERP solutions champion efficiency by providing end-to-end visibility into the functions of a healthcare system. This allows administrators to leverage centralized data to track costs, automate repetitive manual data entry, and make better-informed decisions about employee and patient management. 

Here’s why Microsoft is among the top providers leading the growth of the healthcare ERP market.

Dynamics 365: A Choice ERP System for Healthcare

As healthcare professionals adapt to evolving industry and patient needs, they need technology solutions that can do the same. 

Ambitions of delivering high-quality patient care, reducing operational costs, and eliminating data silos are contributing to the growing demand for ERP solutions in healthcare. And with Microsoft Dynamics 365, the potential to maximize efficiency while improving care is even greater:

• Improve clinical and operational insights that help predict risk and enhance patient health outcomes
• Leverage the ease of use of Dynamics 365 and data enrichment to provide the best possible patient experience
• Create personalized healthcare experiences across the full patient journey
• Securely connect people, data, and processes to enable care coordination across your organization

Reimagine Customer and Patient Experiences with Microsoft Dynamics for Healthcare

The value of digitization and ERP investment in healthcare is already sky-high. But by choosing Microsoft Dynamics for healthcare, you gain even more advantages.

1. Guaranteed Data Security

Modern, scalable solutions like Dynamics 365 empower healthcare providers to provide care and support to their patient base without risk. Secure logins, HIPAA-compliant data privacy safeguards, self-service capabilities, and more all contribute to this security.

2. Better, More Informed Care

With a 360-degree view of every patient, care teams can make faster, better decisions that, in turn, improve patient care. This could mean personalized care management or preventative plans, or even leveraging AI capabilities to schedule and provide at-home medical care as an affordable alternative to hospital visits. 

By giving these teams access to data integrated across clinical systems, apps, and health records, Dynamics 365 ensures healthcare organizations can provide patients with tailored care plans: all informed by insights from accurate, real-time, centralized data.

3. Streamlined Processes 

By providing access to data across your organization and pairing that with the automation of once-manual processes, you can leverage Microsoft Dynamics for healthcare to streamline collaboration and simplify complex workflows (including staffing, equipment scheduling, or bed availability). 

4. Improved Inventory Management

Inventory management is one of the major processes improved by and simplified with an ERP system. Thanks to Dynamics 365, you can ensure inventory control with a centralized system that makes it easier to assess inventory data, automate restock alerts, and schedule reorders with suppliers as needed. In a world where over 50% of healthcare organizations, on average, have had to cancel surgeries or delay cases due to supply shortages, this functionality is particularly fit for purpose. 

5. Lower Costs and Better Financial Visibility

When considering Microsoft Dynamics for healthcare, recognize that Dynamics 365 provides insight into the inner workings of hospital operations. Therefore, administrators can have complete visibility into how budgets are spent, and how to run a more cost-effective operation. These administrators can, in turn, create more accurate forecasts for the organization’s future spending and financial needs. 

How to Prepare for the Future of Patient Care

The healthcare industry’s future is digital-first. And in the face of constant, digitization-led change, the face of modern healthcare is set to evolve—perhaps even sooner than we expect. 

How can healthcare organizations modernize with ease, while paying down technical debt and leaving behind legacy solutions that no longer serve them (or are subject to security breaches)? 

It starts with the right symphony of systems: an ERP system at the heart, integrated across the board with existing solutions in the healthcare stack, like EHR, accounting, inventory, and financial management solutions. With Dynamics 365, healthcare providers are empowered to build a single, unified view into the heartbeat of every patient, all while delivering more interoperability to providers, partners, members, and employees alike.